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Shouting at devices: I never got it. I feel a bit weird when I'm shouting at Alexa to turn off the lights. But still I see the shift to voice both in companies and consumers around me. That's why I am excited about the integration of voice in our GoMeddo application.

GoMeddo is already a powerful scheduling application native to Salesforce, optimizing resource allocation, enhancing operational efficiency, and simplifying your conversion processes. Now, imagine taking these capabilities to the next level with Einstein Prediction AI for GoMeddo.

In GoMeddo it was already possible to do very advanced conflict checking, using double booking, availability or capacity checking, however you can now create your own rules, which brings it to a new level by allowing you to capture your business logic in Conflict Rules.

Efficient and flexible scheduling can make all the difference in delivering a seamless customer experience and maximizing revenue. Bookings are no longer stand-alone appointments, they can be the starting point of marketing journeys as new customers become leads. For all businesses, it is important to have in place a scheduling solution that helps you turn appointments, bookings, or reservations into leads! Here are 10 essential factors that you should consider when searching for a scheduling application in Salesforce.

If you offer a self-service booking flow to customers you usually want to complete the booking cycle by providing payments and capture this information in your Salesforce environment.

In today’s competitive market, understanding the factors that drive high-interest shopping is crucial for businesses to tailor their strategies, promotions, and messaging effectively. By recognizing when customers are most engaged and motivated to make purchases, businesses can optimize their offerings to meet consumer demands and enhance the shopping experience. Part of this experience is the scheduling process.

We love scheduling! Yet, in the journey of implementing GoMeddo, we often cross paths with diverse tools and platforms, crucial for enhancing our customers’ operational efficiency. GoMeddo frees up resources, spaces, assets and people and there are times that we need to integrate with HR tools of our customers, forging a seamless integration for holistic optimization.

Businesses are constantly seeking innovative ways to drive revenue and improve customer satisfaction. One effective strategy is implementing self-service processes that empower customers and streamline operations. By leveraging automation and self-service solutions, businesses can increase their offerings towards customers, reduce manual errors, and achieve faster processing times. In this article, we will explore the benefits of self-service processes for customers and how they can contribute to improve customer experience and growth of revenue.

Integrating GoMeddo into your website can be a powerful way to streamline your business operations and provide a better experience for your customers. However, integrating with the GoMeddo APIs can be more complex and time-consuming as you're building a fully customized solution. That's where the GoMeddo JavaScript SDK comes in.

A significant portion of GoMeddo’s configuration relies heavily on data. Not only are your records essential for scheduling within GoMeddo, but a substantial part of the configuration is also stored in objects. This approach provides flexibility, allowing GoMeddo admin users to configure the system with the minimal technical expertise required. We are gradually transitioning some of our technical configurations to Custom Metadata and providing interfaces to our customers for managing them. This migration is an ongoing process and remains a priority on our backlog.

Let's face it, most of us haven’t grown more patient with inefficient processes over the last couple of years. This is a consequence of the even faster digital transformation during the period 2020-2022, in which the majority of people worked - and studied from home. This has a big impact on education and the customer experience.

In 2009, Gen25 (part of Group25) was the first Salesforce consultancy partner in the Netherlands. Gen25 has had a strong position in the Salesforce network from the start. This unique position, together with the rapid growth of the CRM platform boosted the growth of Gen25.