Beyond Beds: Managing Additional Student Services Through One Platform

Modern student housing is more than just a place to sleep - it’s a dynamic ecosystem of services designed to enhance academic success, well-being, and community. From study rooms and laundry facilities to social lounges and fitness spaces, today’s students expect on-demand access and a seamless digital experience.

For universities, delivering this experience while facing rising costs and stretched staffing is no easy feat. That’s where GoMeddo steps in - offering an advanced, 100% Salesforce-native solution to manage all aspects of student housing and related services, efficiently and at scale.

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The Challenge: Growing Expectations, Shrinking Resources

Universities today are caught between increasing expectations and limited resources. Students want more autonomy, flexibility, and quality. Staff are overextended, juggling complex systems. And leadership teams are under pressure to do more with less - while exploring ways to generate additional value from existing infrastructure.

Some of the most pressing challenges include:

-> Budget Constraints: Operational costs are rising, but budgets often aren’t keeping up.
-> Staff Shortages: Housing teams are expected to manage more, with fewer hands.
-> Complex Booking Needs: Managing everything from room assignments to shared facilities manually creates delays and errors. Let alone student preferences or demands.
-> Disconnected Systems: Multiple tools and spreadsheets lead to inefficiencies and lost insights.
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Universities need a unified solution that simplifies operations, enhances student experience, and unlocks the full potential of their assets.

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Let’s take a closer look at how GoMeddo can support each of the personas involved in the housing system.

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The Student: Autonomy and Access, On Demand

Students want digital-first control over their experience. Whether it’s booking a study room, reserving a laundry slot, or accessing common areas, they expect self-service, real-time access, and smooth interactions.

With GoMeddo, students benefit from:

-> A mobile-friendly, self-service portal to manage all their bookings independently
-> Real-time availability and instant confirmation, no more guesswork or queues
-> Transparent rules and booking policies
-> A consistent and intuitive user experience across services

From scheduling maintenance requests and reserving amenities like sports facilities, laundry, or the recreation centre, to booking time with supervisors for wellbeing, safety, or academic questions, GoMeddo puts students in control. This seamless access to services enhances both their day-to-day living and overall academic success.

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The Housing Advisor: Simplified Operations, Smarter Oversight

Housing advisors are the backbone of accommodation operations, but they’re often stuck managing bookings through disconnected emails, spreadsheets, and systems.

With GoMeddo, advisors get:

-> A single, centralized view of all room and facility bookings
-> Smart eligibility and rule-based scheduling to reduce manual decisions
-> Visibility into trends and resource use to guide planning
-> More time to focus on student well-being, not administrative firefighting
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By automating tasks and centralizing data, GoMeddo gives staff the tools to operate more efficiently while delivering a higher level of service.

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The CIO: Visibility, Efficiency, and Scalable Innovation

CIOs and operations leaders need to streamline systems, boost efficiency, and find ways to create more value from existing infrastructure. With GoMeddo’s Salesforce-native architecture, this becomes not only possible, but scalable.

For CIOs, GoMeddo provides:

-> 100% Native integration with Salesforce for seamless data management and security
-> Insights into space usage, student engagement, and operational bottlenecks
-> Automation tools that reduce dependency on manual systems and people.
-> The ability to test and launch new service models (like summer programs or short-term rentals) without deploying new software, due to the flexible nature of the GoMeddo solution
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It’s a solution built to evolve with the university’s goals and constraints.

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Unlocking Additional Value Year-Round

While GoMeddo helps institutions optimize everyday operations, its real power lies in unlocking additional value from underutilized assets. During breaks, weekends, or summer months, many facilities sit idle, even though they represent significant capital investments.

By using GoMeddo to manage and track all rooms, spaces, and services, universities can treat these resources as revenue-generating assets—not just fixed costs. And thanks to its flexible rules and workflows, setting up alternate booking models is simple.

With GoMeddo, universities can:

-> Increase asset utilization by identifying low-traffic periods and opening spaces to other uses
-> Offer short-term housing for visiting students, conference guests, or summer camps
-> Manage access to services like sports halls, common rooms, and laundry facilities across internal and external audiences
-> Generate additional income without extra administrative burden
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This creates a pathway to more sustainable campus operations - without sacrificing service quality.

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Real-Life Impact: A Day Made Simpler

-> For the Student: Jane no longer waits in line to do laundry. She checks availability and books from her phone in seconds. She also books a private study room before midterms, giving her quiet time to focus.

-> For the Housing Advisor: Dylan used to spend hours coordinating room swaps and managing facility access. Now, bookings are automated with clear eligibility rules, and he can help students more personally instead of processing forms all day.

-> For the CIO: Sophie now benefits from a fully centralized data environment within Salesforce, offering real-time insights into student housing operations. With a clear, unified view of room usage, occupancy trends, and service demand, she’s able to surface key insights for stakeholders across departments - from finance to student services. This data-driven approach helps her identify new opportunities, such as launching a summer youth camp program that utilizes vacant rooms and generates €70K in its first season, all seamlessly managed within Salesforce.

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Ready to Modernize Student Living?
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GoMeddo is already helping universities deliver smarter, smoother housing experiences - both for students and staff. And the next update includes major UX improvements that make the platform even easier to use.

Schedule a call and see how GoMeddo can help transform your campus housing strategy.

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